CUSTOMER SUPPORT OFFICERS

Under:
Reference: JOB321
Location: Singapore, Singapore, Singapore
Employer: client of SAITECH INTERNATIONAL
Contact: Raj @ 97706170

Our client is a well known training service provider in Singapore. They have a requirement for CUSTOMER SUPPORT OFFICERS

Responsibilities

Respond to customer requests and inquiries via phone, email and other sources
Assist corporate clients to register participants to various courses
Provide information on the courses, fee, schedule etc
Send mass mailers, course schedule and promotions to the clients
Handle and resolve feedback, complaints or conflicts
Provide monthly reports for management review
Highly self-motivated to achieve KPIs and targets
Other ad-hoc duties as assigned by the company
Requirements

Diploma/Degree in Sales and Marketing or related disciplines with 0-2 years of experience (Freshers can apply)
Excellent communication and interpersonal skills to build a strong rapport with clients and the ability to relate well at all levels
Able to work independently without much supervision
Professional and confident in dealing with corporate clients and possess effective presentation skills
Well rounded team player to build efficiency and foster a strong team environment
Possess strong work ethics and keep the information confidential
Should be able to speak in Mandarin, as the job requires so.

Should be able to work on Sundays and PH for half a day (for Pioneer location)

Job location is Pioneer & City.. Salary commensurates with qualification and experience. There are two vacancies.

Interested candidates please email resume in MSWord format to jobs@saitech.com.sg. Please include your experience, last salary drawn and any other relevant information.

Job posted by

Bhanu Rajan                                                                                                                                                 
Saitech International (MoM Lic 06C4808)